Customer responses | |
He is an excellent Work’s Council adviser on specific and delicate issues.Paul Hodgetts, engineer and member Works Council of ESA/ESTEC: European Space Agency / European Space Research and Technology Centre
Frank has been a great help in training our first works council for our Netherlands office.He is very passionate and was able to help us get started in the right way. Avalon Abati, chairman Works Council Zoom Video Communications EMEA
Frank’s training helped the new members of our work council to have a great start.During the training, he covers the topics with suitable examples to be more effective. Frank does not just stop with providing training but also provides support whenever contacted and helps to tackle the situation in constructive manner. He was able to deliver a great training to a multilingual group. always willing to think along and find solutionsI am very satisfied with my experience with Frank. He possesses extensive knowledge and offers expert advice. Moreover, he is always willing to think along and find solutions. His calm and pleasant manner makes the collaboration particularly enjoyable.
Helps to establish mutual understanding with our CEOBeing the first Works Council of an international company, Frank has helped us to get started and define our position within the organisation. His interactive and constructive training was tailored to our specific situation. The CEO joined for parts of the training and Frank was able to help us establish a mutual understanding and way of working. Jordi Wasserman, secretary Works Council Brigtsight of Security Evaluation Lab
Creative, honest, social, successful, professional and humorousFor more than twelve years Frank Dijkstra has trained and accompanied the Works Council of Sodexo Altys (the former KLM Facility Services). Key words that apply are: creative, honest, social, professional and humorous.
Capable of successfully unravelling even the most challenging situationsHis empathy and sound advice are well recognized and appreciated by all partners, irrespective of their origin. He has proven a skilled mediator. Frank is highly respected and recommended as a reliable and genuine broker, capable of unraveling even the most challenging situations.
Thanks to his experience he answered our questions about specific issuesFrank gave us a clear and well structured introduction training about the Works Council. Thanks to experience, he answered our questions about specific issues encountered in our company. He is not only dedicated during the training but also in providing support afterwards. Now it is up to us and our management to make this work. | The Navigator Working Method played a crucial role in several complex Works Council processes at Uniface.With the assessment points from the method the works council proactively makes up its mind in a structured way on what is really important to them in case of future requests for information or advice. With these documents the principal knows what to expect from the works council on the day to day business but also when important changes to the company are planned. It also makes the works council prepared by being much more proactive. And it eliminates the need for asking loads of questions in reactive mode. The Navigator Method means an upfront investment but it has proven to pay off when the results are needed. The method is easy to understand and with the coaching of Frank a joy to implement. He brought a wealth of small and big examples of what we can change as Works CouncilWe have reached out to Frank and his company ORSucces.nu during the preparation of our annual off-site in 2019. Frank visited our campus in Hilversum for an introduction meeting. During this meeting we formulated what we exactly wanted to achieve during the off-site. We wanted Frank to help us to learn from experiences of others. Nike EMEA, chair of VOICE (Works Council of Nike Europe and Middle East in The Netherlands)
His flexibility and eye for our needs helped us to get the most out of this training on ARBOAs Works Council we were much pleased with the training on ARBO-related topics given by Frank in English. His flexibility and eye for our needs helped us to get the most out of this training, for example by ad hoc adjusting the program to a better fit. Also Frank had a good feel for when to intervene or not in a discussion amongst the participants, such it was not disturbing but supporting the program. All in all the training met our expectations and we can for sure recommend Frank for a similar training. Chair of the Works Council of Charles River Nederland BV
Crystal clear trainingFrank provided us with crystal-clear training in just two days, filled with information and tips and tricks that we, as a new works council, could immediately apply in practice. Moreover, Frank knows how to captivate his audience and listen attentively to their needs. I would definitely recommend Frank for works council training; he is highly knowledgeable and pleasant to listen to and work with! Sunčica Petković, Senior Legal Counsel and Works Council member of Ørsted NL
training for both senior management and works council membersWe recently set up our works council and Frank provided a full-day in person training for both senior management and works council members. His training was practical, to the point, contained many valuable insights and provided a great start for future collaboration between management and works council.
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